Blockchain technology is advantageous when multiple parties have to share information but don’t trust each other. The blockchain is a way of passing information in a fully automated and safe way as it is virtually impossible to falsify. Simply, a blockchain is a time-stamped series of an immutable record of data that is managed by
Digital assistants are changing the workplace environment. Advanced chatbots provide a new, always-on way for people to navigate and understand often complex systems.
Higher education is a significant international business with students travelling all over the world in search of their ideal institution. So, understandably, the market for university student enrolments is hugely competitive. Australian universities are not just competing with each other for future students, but with educational institutions from all corners of the planet.
Your employee experience has an impact on many areas of your business – productivity, workplace culture, staff retention and more. Just as you do with your customers, ensuring all the interactions your staff has with your business are seamless, efficient and positive is essential. If your employee experience is not up to scratch your business
Magia Solutions is embarking on a new path with the appointment of Surend Dayal to the position of Chief Executive Officer. The appointment of Mr Dayal comes at a critical time in Magia’s 13-year history, as it looks to expand business opportunities both at home and abroad. Mr Dayal said, “Magia is a company that has
AI software has advanced to the point that we no longer need to employ a human being to answer all our customers’ questions through live messaging. Enterprise Customer Service ChatBots are taking customer service to the next level and there are many benefits for your business and your customers.
Welcome to the era of the Enterprise ChatBot. With advances in AI and our love of messaging applications, it’s not surprising that ChatBots are becoming a natural part of the internet landscape. People are getting used to visiting websites and being instantly greeted with a ChatBot asking “How can I help you today?”.